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© Falmouth University. (Go to top) Data Privacy. Accessibility Statement

Overview

This accessibility statement applies to MyFalmouth. This website is run by Falmouth University. We want to ensure that everyone using MyFalmouth has a positive experience and that the service is inclusive and accessible to as many people as possible. This includes those who may experience: impaired vision, motor difficulties, cognitive impairments or learning disabilities, deafness or impaired hearing, and/or who may require additional tools or formats to be able to access MyFalmouth.

AbilityNet has advice on making your device easier to use if you have a disability. Please also see our assistive technology overview to find out more about the accessibility features in different programs, apps and devices.

How accessible this website is

We know some parts of this website aren’t fully accessible:

a few areas contain text with a low contrast ratio between foreground and background colours
some images and icons, although mostly decorative, do not have any descriptive text associated to them
there are some pages which do not adhere to a typical heading hierarchy
some content contains links with inappropriate (e.g. “click here”) or no text
there are elements where assistive code practices have been used incorrectly or not filled out appropriately

Feedback and contact information

Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Falmouth University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

MyFalmouth uses the SITS e:Vision platform which is developed and supplied by Tribal. As such, some development-related accessibility issues are out of our immediate control, but we will strive to work with Tribal in order to fix any issues that we cannot solve.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Contrast issues - WCAG 1.4.3

Some text on various pages has a low contrast ratio between the text and the background colour. Most of these issues are icons used in table headers, and when actively focused/hovered the contrast changes.

We are actively working to address any contrast issues, and intend to fix these over the course of this year with the next few releases of the system.

Links without appropriate text - WCAG 2.4.4, 2.4.9

There are instances where the HTML for links is still output into the codebase despite there being no text associated with it. We are actively looking into these issues and trying to find instances of this occurring, although it is still a manual process. We hope to address all instances within the next year.

Headings - WCAG 2.4.3, 2.4.6

Some of the content on pages and documents does not adhere to a typical heading hierarchy or is missing a first level heading, so the structure and layout of sections may be confusing to those with assisted devices or tools.

This is being manually addressed through amending created content, and adjusting page template structure.

Form labels - WCAG 2.4.6

Some form inputs have been identified to not have an associated label. Although they may be positioned on the page in correct alignment, this still causes issues to those with visual impairments or using assistive technology.

This will be looked at and fixes deployed within the next year, with other updates to the system.

ARIA issues - WCAG 1.3.1, 4.1.2

Where possible, ARIA tags have been included in the majority of pages to help with assistive technologies. In some instances however, they have not been used correctly and are missing required attributes, or have incorrect attributes. We are currently in the process of identifying all occurrences of these components, and investigating whether it can be fixed manually by us, or needs further investigation by the Tribal team. We hope to have a resolution within the next year.

Images without a description - WCAG 1.1.1, 1.4.5

Some images do not have a description or text alternative. These instances are mainly where icons have been used initially as decorative, but on review still convey meaning so need to be updated appropriately. These issues are in the process of being addressed, either removed or fixed with alt text, and will be updated along with other system updates over the next year.

Preparation of this accessibility statement

This statement was first prepared on 12/08/2019. It was last reviewed on 15/11/2023.

This website was last tested on 15/11/2023. The test was carried out by Falmouth University.

In order to test the website, a selection of pages were identified that would best indicate the accessibility of MyFalmouth as a whole. This included: staff pages, current student pages, applicant pages and enrolment. Multiple pages in each area were reviewed using Deque aXe DevTools, manually testing the various issues listed above were highlighted.